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Don't Let Your Customers Down: Why You Need Multiple Delivery Partners

Updated: Feb 6, 2023

As a small business owner, you know how important it is to find the right delivery partner to help your company grow and succeed. But what happens when you put all your eggs in one basket, and rely on just one delivery vendor to handle all of your delivery needs?

Drawbacks of Relying on One Delivery Partner

One of the main drawbacks of relying on only one delivery partner is that it restricts the types of deliveries that you can offer. For example, if your business only uses one delivery partner, you may not be able to offer Express and Same-day, and next-day delivery options, as most delivery partners offer a specific type of service. This can be frustrating for customers who need their items quickly or looking for more affordable options and may cause them to look elsewhere for their purchases.

Impact of Delivery Options on Customer Purchasing Decisions

According to the most recent DHL Online Shoppers Report 2022, a staggering 93% of European shoppers say that their online shopping choices are influenced by the delivery options offered. This means that the availability and variety of delivery options can have a huge impact on whether or not a customer decides to make a purchase from your business.

Importance of Offering a Wide Range of Delivery Options

Furthermore, the study found that 75% of shoppers abandoned their shopping cart at checkout because their preferred delivery option wasn't available. This shows the importance of offering a wide range of delivery options in order to prevent potential customers from abandoning their purchases.

End Customers are accustomed to high standards set by large retailers, and these findings highlight the need for small businesses to carefully consider the delivery options that they offer in order to stay competitive and meet the needs of their customers.

Solution: Use Multiple Delivery Partners for Flexibility and Customer Satisfaction

One solution to this problem is to use multiple delivery partners. By working with several different companies, you can offer a wider range of delivery options to your customers and increase the chances that you'll be able to accommodate their needs. This can also help you to provide more flexible delivery times, including on holidays and weekends, which can be a huge selling point for many customers.

Ease the Transition with Evermile

It’s simple. With Evermile, you can enjoy all the benefits of working with multiple delivery partners without the hassle. No complicated contracts, no volume commitments, or subscription fees. Simply sign in with your email and start reaping the benefits.


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